Frequent Asked Questions

Shipping Information

Standard Delivery (2–5 Business Days): Reliable delivery to all major cities and towns via our logistics partners.
Express Delivery (Same or Next Day – Available in select cities): Faster delivery for urgent orders within Kathmandu,Lalitpur, Bhaktapur.
Cash on Delivery (COD) Option: Pay when the product is delivered – available with both standard and express delivery but requires little pre payment.
Pickup Option : No charges on pickup points in Dhapasi Height and Pulchowk.

Payment

We currently accept the following payment methods:
Cash on Delivery (COD):
    Available for most locations within Nepal.
Digital Wallets:
    - Fonepay
    - IME Pay (coming soon)
Bank Transfer / Direct Deposit:
You can pay directly to our bank account during checkout. Order is processed after confirmation.
International Payments:
For international orders, we accept bank wire transfers Nepalese Bank and selected international payment gateways (contact support for details).
Note: We’re working on integrating card payments (Visa/MasterCard) and QR-based payment systems very soon.

Yes, shopping on Himalise is 100% safe and secure.
We carefully verify every seller and product before listing it on our platform.
Your payments are processed through trusted and encrypted channels like eSewa, Khalti, and secure bank transfers.
We also offer Cash on Delivery in most areas for extra peace of mind.
Plus, with our 7-day return policy, you’re always protected if something goes wrong.
Himalise is built with trust, quality, and customer safety at its core.

Orders & Returns

Placing an order is quick and easy:
-Browse products and click on the item you like.
-Select your size, color, and other options (if available).
-Click on the “Add to Cart” button.
-Go to your Cart and click “Proceed to Checkout.”
-Fill in your shipping details and choose a payment method.
-Click “Place Order” — and you’re done!
You’ll receive an order confirmation message and can track your package from your account.
It’s that simple to shop your favorite fashion on Himalise!